Terms and Conditions

Welcome to Antique Lace Heirlooms. 

An extravanganza of Exquisite Antique Lace Wedding Veils, French Tulle Veils, Silk Bustled Wedding Gowns, Vintage couture, our own opulent designs incorporating exquisite vintage pieces. Tiaras, Crowns, Diadems, Victorian Wax flowers, wonderful jewellery and accessories, Beautiful Boudoir Bedding and Glamourous Silk Lingerie.
Christening Gowns, Lace Bonnets, Antique Dolls Dresses and Costumes.
For those who love Vintage, and want something completely original, every piece is completely unique, a one-of-a-kind Heirloom of unrivalled quality.
All designs, and images in this shop arecopyright and the property of Antique Lace Heirlooms and can not be reproduced without permission.

Accepted payment methods

  • PayPal
  • Debit/Credit Card
  • Bank Transfer
 
Returns and Exchanges
 
We do offer a return policy, if an item has been described incorrectly or is faulty. Please notify us of any item return request within 24 hrs of receiving your order. Any item being returned, has to be returned within 7 days from when received, in the condition it was received, unworn and in the original packaging. All return postage to be paid by the purchaser and to be fully insured.
All returned items, have a restocking fee of 20%.
We do not exchange or refund for change of mind, or colour match. A refund or exchange may be offered at our discretion.
We do not refund deposits or payments.
 
Payment

We accept Paypal, International Bank transfers and cheques.
Please make payment within 3 days, unless prior to arrangement.
Layaway available on items over £500. Please enquire!
 
Shipping

Items over £50 and up to £250 are shipped by Royal Mail Recorded- Royal Mail International Signed for, is used for overseas transactions.
This service is fully insured and requires a signature upon arrival. We also offer a 3- 5 day service via UPS. There is an extra charge for this.
Proof of postage is always obtained. Please note that buyers are responsible for any and all duties and customs and import charges that may be incurred. All applicable customs and import duties and fees, taxes and any other charges and fees are the responsibility of the customer/buyer (even if you refuse any shipments upon delivery). The buyer will be responsible for payment of any such import duties and taxes. We cannot be held responsible or any loss, damage, non arrival, late arrivals, to any orders that may occur, once an order has been shipped. Most of our items are custom made or made to order. Please allow 2-3 weeks plus shipping time for delivery unless stated otherwise. If you need an item sooner we can arrange a priority order which will be subject to a rush fee of 10%.
 
Additional Policies and FAQ’s

PLEASE NOTE: All pieces are either Antique, or created by hand, so no two items are identical. That’s the beauty of the product! Please allow for slight variances from what is shown in the made to order photos. Some of our items are custom made or made to order, please allow 2-3 weeks plus shipping time for delivery unless stated otherwise. If you need an item sooner we can arrange a priority order which will be subject to a rush fee of 10%. I travel extensively and items may be sent from the location, of where I am at, at the time.